Privacy Policy

PRIVACY POLICY

Shipyard Intel LLC

https://shipyardintel.io

Effective Date: February 3, 2026

1. Introduction

Shipyard Intel LLC (“Shipyard Intel,” “we,” “our,” or “us”) is a maritime technology company headquartered in Fort Lauderdale, Florida, United States. We operate the website shipyardintel.io and provide a Salesforce-based maritime management platform (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our platform, or otherwise interact with us. It applies globally to all users regardless of location and is designed to comply with applicable data protection laws worldwide, including the European Union General Data Protection Regulation (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Brazil’s Lei Geral de Proteção de Dados (LGPD), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Australia’s Privacy Act 1988, and other applicable privacy regulations.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Data Controller Information

For the purposes of applicable data protection laws, the data controller responsible for your personal information is:

Shipyard Intel LLC

Fort Lauderdale, FL 33304, United States

Email: support@shipyardintel.io

Website: https://shipyardintel.io

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, Shipyard Intel LLC serves as the data controller for personal data processed through our Services. You may contact us at the address above or at support@shipyardintel.io for any data protection inquiries.

3. Age Restrictions and Children’s Privacy

Our Services are designed for business and professional use within the maritime industry and are not intended for children. We do not knowingly collect, solicit, or process personal information from anyone under the age of 16 (or the applicable minimum age in the relevant jurisdiction).

Applicable age thresholds by jurisdiction include:

• European Economic Area (EEA): 16 years (or lower as set by individual Member States, but no lower than 13 years)
• United Kingdom: 13 years
• United States: 13 years (under COPPA); 16 years for sale of personal information (under CCPA/CPRA)
• Brazil: 18 years (or with verifiable parental consent for ages 12–17 under LGPD)
• Canada: Age of majority in the applicable province
• All other jurisdictions: The applicable minimum age under local law, or 16 years where no local threshold exists

If we become aware that we have collected personal information from a child below the applicable minimum age without proper consent, we will take steps to delete that information as promptly as possible. If you believe that a child under the applicable age has provided us with personal information, please contact us immediately at support@shipyardintel.io.

Where our Services are accessed by a user whose age we cannot verify, we treat that user’s data with the highest applicable protections for that jurisdiction to ensure compliance with children’s privacy laws.

4. Information We Collect

4.1 Information You Provide Directly

We may collect the following categories of personal information that you voluntarily provide to us:

• Account and Identity Information: Name, email address, phone number, job title, company name, and professional credentials
• Contact Information: Mailing address, billing address, and preferred communication channels
• Platform Data: Information entered into our maritime management platform, including vessel information, compliance records, maintenance logs, crew data, and vendor details
• Communications: Correspondence with us via email, phone, support tickets, or other channels
• Payment and Billing Information: Payment details necessary to process subscription fees (processed through secure third-party payment processors)

4.2 Information Collected Automatically

When you visit our website or use our Services, we may automatically collect:

• Device and Technical Information: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers
• Usage Data: Pages visited, features used, clickstream data, time spent on pages, referring and exit pages, and interaction patterns within our platform
• Location Data: Approximate geographic location derived from your IP address
• Log Data: Server logs, error reports, and diagnostic data

4.3 Information from Third Parties

We may receive personal information from third-party sources, including:

• Salesforce Platform: Data processed through the Salesforce ecosystem in connection with our managed application
• IoT and Sensor Data: Operational data from integrated maritime IoT devices and sensors processed through AWS cloud services
• Business Partners: Information provided by your employer, vessel operator, or shipyard in connection with provisioning your access to our Services
• Publicly Available Sources: Professional information from public maritime registries, industry databases, and publicly available business information

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (pixels, web beacons, and local storage) to collect and store information when you interact with our website and Services.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for website functionality, security, and authentication. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors use our website, measure effectiveness, and improve our Services.
• Functional Cookies: Remember your preferences and settings to enhance your experience.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns (only with your consent where required).

5.2 Your Cookie Choices

Where required by applicable law, we will obtain your consent before placing non-essential cookies. You may manage your cookie preferences through our cookie consent banner displayed upon your first visit. You may also configure your browser settings to block or delete cookies, though this may affect the functionality of our Services.

For users in the EEA, UK, and other jurisdictions requiring prior consent for non-essential cookies, only strictly necessary cookies will be placed until you provide your consent.

6. How We Use Your Information

We process your personal information for the following purposes and on the corresponding legal bases (as applicable under GDPR and similar laws):

6.1 Performance of a Contract

• Providing, operating, and maintaining our Services and platform
• Processing your subscription and managing your account
• Providing customer support and technical assistance
• Communicating with you about your account, orders, and service-related matters

6.2 Legitimate Interests

• Improving and optimizing our Services, website, and user experience
• Conducting analytics and research to develop new features and functionality
• Preventing fraud, unauthorized access, and security threats
• Sending you relevant industry information and product updates (with opt-out available)
• Enforcing our terms of service and protecting our rights

6.3 Legal Obligations

• Complying with applicable laws, regulations, and legal processes
• Responding to lawful requests from governmental authorities
• Maintaining records as required by maritime, tax, or other regulatory requirements

6.4 Consent

Where required by applicable law, we will obtain your explicit consent before processing your personal information for marketing communications, placing non-essential cookies, or any other purpose requiring consent. You may withdraw your consent at any time by contacting us at support@shipyardintel.io.

7. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We engage trusted third-party companies to perform services on our behalf, including Salesforce (platform hosting), Amazon Web Services (cloud infrastructure and IoT data processing), payment processors, analytics providers, and customer support tools. These providers are contractually required to protect your data and use it only for the purposes we specify.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal information.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
• Authorized Users Within Your Organization: If your access to our platform is provisioned by your employer or contracting entity, certain account and usage information may be visible to administrators within your organization.

8. International Data Transfers

Shipyard Intel is based in the United States, and our Services are hosted on infrastructure located in the United States and other regions. If you access our Services from outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries that may not offer the same level of data protection as your home jurisdiction.

Where we transfer personal data from the EEA, UK, or Switzerland to countries not recognized as providing an adequate level of data protection, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• UK International Data Transfer Agreement or UK Addendum to the EU SCCs, as applicable
• Binding Corporate Rules where applicable
• Data processing agreements with our service providers that include appropriate data protection obligations

You may request a copy of the safeguards we use for international data transfers by contacting us at support@shipyardintel.io.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Our retention periods are determined based on:

• The duration of your active subscription or business relationship with us
• Applicable legal, regulatory, tax, and accounting requirements (including maritime compliance records)
• The necessity to resolve disputes, enforce agreements, or establish legal defenses
• Our legitimate business interests, such as fraud prevention and security

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and role-based permissions within our platform
• Regular security assessments and vulnerability testing
• Salesforce platform security controls and compliance certifications
• AWS infrastructure security and compliance frameworks
• Employee training on data protection and security best practices
• Incident response and breach notification procedures

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents in accordance with applicable breach notification laws.

11. Your Rights

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:

11.1 Rights Under GDPR (EEA, UK, and Switzerland)

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal information, subject to certain legal exceptions
• Right to Restriction of Processing: Request that we limit the processing of your personal information in certain circumstances
• Right to Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format
• Right to Object: Object to the processing of your personal information based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal
• Right to Lodge a Complaint: File a complaint with your local data protection authority (supervisory authority)

11.2 Rights Under CCPA/CPRA (California Residents)

• Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources, purposes of collection, and third parties with whom it has been shared
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of personal information (note: we do not sell personal information)
• Right to Limit Use of Sensitive Information: Limit the use or disclosure of sensitive personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

11.3 Rights Under Other Applicable Laws

If you are located in Brazil (LGPD), Canada (PIPEDA), Australia (Privacy Act), or another jurisdiction with applicable privacy laws, you may have similar rights to access, correct, delete, or restrict processing of your personal information. Please contact us at support@shipyardintel.io to exercise your rights, and we will respond in accordance with the requirements of your jurisdiction.

11.4 Exercising Your Rights

To exercise any of the above rights, please submit a request to support@shipyardintel.io. We will verify your identity before processing your request and respond within the timeframe required by applicable law (generally 30 days under GDPR and 45 days under CCPA/CPRA, with possible extensions where permitted). You may also designate an authorized agent to submit a request on your behalf, subject to identity verification.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

Our platform integrates with Salesforce and utilizes AWS cloud services. Your use of these underlying services is also governed by their respective privacy policies and terms of service. We recommend reviewing the privacy policies of Salesforce (salesforce.com) and Amazon Web Services (aws.amazon.com) for additional information about how they process data.

13. Do Not Track Signals

Some web browsers transmit “Do Not Track” (DNT) signals. Because there is no universally accepted standard for how to respond to DNT signals, our website does not currently respond to DNT signals. However, you may manage your tracking preferences through our cookie consent mechanism and your browser settings as described in Section 5 above.

14. Automated Decision-Making and Profiling

Our platform may utilize AI-powered analytics and predictive tools (including Salesforce Einstein) to provide insights such as predictive maintenance alerts, compliance risk scoring, and operational optimization recommendations. These features are designed to assist human decision-makers and do not make automated decisions that produce legal or similarly significant effects on individuals without human involvement.

If you are subject to GDPR and believe that an automated decision has been made about you that produces legal or similarly significant effects, you have the right to request human intervention, express your point of view, and contest the decision by contacting us at support@shipyardintel.io.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by posting the updated policy on our website with a revised “Effective Date” and, where required by applicable law, providing you with direct notice (such as by email).

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy, except where additional consent is required by law.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shipyard Intel LLC

Attn: Data Privacy

Fort Lauderdale, FL 33304, United States

Email: support@shipyardintel.io

Website: https://shipyardintel.io

For data protection inquiries specific to the EEA, UK, or Switzerland, or to lodge a complaint, you may also contact the relevant supervisory authority in your jurisdiction. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en. For the UK, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

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